All sales are final.
You will pay your sign up fee and schedule your intro paddle online. This is refundable if you choose not to do this, but once you check in you cannot ask for a refund.
As per our no contract policy for memberships, you can cancel at anytime.
You can cancel your reservation at any time and get a full refund.
OCEAN EXPLORER CAMP CANCELLATIONS
You can cancel you space in camp 2 weeks prior and get a full refund. If you cancel within 2 weeks and we are able to sell that space, we will issue a full refund. If we are not able to fill the space, no refund can be issued, sorry. We have to plan with counselors and equipment which we cannot undo at the last minute. Thank you for your understanding!
GUIDED EXPERIENCE CANCELLATIONS
100% is due at the time of booking. For cancellations made more than 72hrs prior to an activity start time, a 100% credit for future use or a refund minus a 10% processing fee. NO Cancellations within 72hrs of an activity start time. You can change your activity date with no penalty up until 14 days prior to your reservation. Changes within 14 days are subject to approval and may incur a 10% fee based on availability.
Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price. Customers will receive a full refund or credit in case of ‘PSC’ cancellation due to weather outside of our weather protocols or other unforeseen circumstances.